What we collect and hold
During your visit to the website, we track:
- Products you have viewed: for example, to display products you have recently viewed
- Location, IP address and browser type: we use these to estimate taxes and shipping costs
- Shipping address: we’ll ask you to enter it to estimate shipping costs before you place your order, and to send the order to you!
We use cookies to track the contents of the shopping cart as you browse our website.
When you purchase from our website, we will ask you to provide information including your name, billing address, shipping address, e-mail, phone number, payment/credit card information and possibly account information such as user ID and password. This information will be used to:
- Sending information about your account and order
- Responding to inquiries
- Payment processing and fraud prevention
- Set up your account for our e-shop
- Comply with any legal obligations, such as tax calculations
- Improve our e-shop offerings
We generally keep your information for as long as we need it for the purpose for which we collect and use it, and we are not legally required to continue to keep it. For example, we keep order/invoice information for 10 years (Article L. 123-22 paragraph 2 of the Commercial Code) for tax and accounting purposes. This includes your name, email and billing and shipping addresses.
Who in our team has access to the data
Our team members have access to the information you provide. For example, administrators and e-shop managers have access to:
- Order information such as what was purchased, when and where it should be shipped
- Customer information such as your name, email and billing and shipping information
Our team has access to this information to process orders and assist you.
What we share with others
We share data with third parties who help us manage our orders and e-shop services; such as PayPal and Stripe to handle payment transactions.
Paiements
We accept credit card payments, Apple Pay and Google Pay via Stripe, payments with PayPal. When processing payments, certain data will be transmitted to the payment providers (Stripe and PayPal), including information required to complete the payment, such as the total amount or billing information.
Please read the privacy policy of our providers for more details:
- For Stripe
Read Stripe’s Privacy Policy - For PayPal
Read PayPal’s Privacy Policy
The rights you have over your data
If you have an account or have left comments on the website, you may request to receive a file containing all the personal data we have about you, including the data you have provided to us. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.
In accordance with the French law on “information technology and civil liberties”, users of the site www.alexandre-creative.art have a right to access, modify, rectify and delete data concerning them in accordance with the new law on RGPD (General Data Protection Regulation) of 25 May 2018. Users of the www.alexandre-creative.art website can exercise this right by sending us an e-mail to privacy@alexandre-creative.art.
Embedded content from other sites
Articles on this website may include embedded content (e.g. videos, images, articles…). Embedded content from other sites behaves in the same way as if the visitor were on that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with such embedded content if you have an account with their website.
Transmission of your personal data
The information sent for the treatment of your order or transmitted at the time of a contact with our team will never be communicated to thirds and will not be used in no case to send advertising.
How we protect your data
The ALEXANDRE Creative website is verified and secured by DV Let’s Encrypt Certificate by default. This service is provided by default by our hosting provider OVH.
Procedures implemented in the event of a data leak
ALEXANDRE Creative is monitored 24 hours a day and any leaks or attacks are immediately reported to the webmaster.
Third-party services that provide us with data
ALEXANDRE Creative does not receive any user data from third party sources.
Automated marketing and/or profiling operations using personal data
ALEXANDRE Creative does not provide any services that include automated decision making.
Privacy Policy of Elrond Network S.R.L. services
MultiversX.com is currently operated by Elrond Network S.R.L. The xSpotlight and xPortal services are owned and operated by MultiversX Labs S.R.L.